Professional Research Consultants Recognizes Industry’s Best

Fresno, CA (May 21, 2020) – Fresno Surgical Hospital (FSH) was recently honored by Professional Research Consultants, Inc. (PRC) with two prestigious awards. For the second year in a row, FSH was recognized with an Award of Distinction for Excellent Performance in Inpatient Surgical Services and as a Top Performer for Inpatient Services for Patient Experience. PRC is a leading national healthcare research firm.

The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and/or physician alignment and engagement based on surveys of their patients.

“It is an honor to recognize Fresno Surgical Hospital with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Fresno Surgical Hospital has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”

FSH is an award-winning, physician-owned hospital that serves approximately 20,000 patients annually.  Since 2005, the hospital has been awarded The Joint Commission’s Gold Seal of Approval. Throughout the Central Valley, FSH has earned a reputation for providing high-quality care and an optimized patient experience.

“Since FSH was founded, our staff has worked hard to fulfill our mission of delivering the best patient care possible,” says Kristine Kassahn, chief executive officer of Fresno Surgical Hospital. “We are truly honored to be recognized for our commitment to quality care, patient safety and patient satisfaction.”

To learn more about the 2019 Excellence in Healthcare Awards, including eligibility and criteria, visit

About Fresno Surgical Hospital

Fresno Surgical Hospital is a fully-licensed, Joint Commission-accredited hospital that delivers award-winning clinical care and patient satisfaction to patients throughout Central California. The physician-owned hospital was founded in 1984, and today serves approximately 20,000 patients annually. FSH’s non-traditional, hotel-like accommodations and commitment to quality care and patient satisfaction have led the hospital to be recognized as a top performer both in the state of California and nationally. FSH was named the 2016 Hospital of the Year by Physician Hospitals of America. For more information, visit

About PRC

Professional Research Consultants, Inc. (PRC) is a national healthcare market research company. For nearly 40 years, PRC has facilitated millions of interviews, delivered insightful reports and provided customized research solutions to hospitals and healthcare organizations. Services measure community perceptions, brand positions, patient experience, physician alignment and engagement, and employee engagement. PRC is also a certified vendor for government-mandated CAHPS surveys and has partnered with more than 400 communities across the US to conduct Community Health Needs Assessments.

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